Cooking Appliance Questions
Have questions about a Viking product? See our Frequently Asked Questions below for the answer you need. Still can’t find the answer? Viking has a toll-free number, 1-888-845-4641, which consumers may call to speak with a representative on specific product or service questions.
What is the difference between a Viking open burner and a Viking sealed burner?
Viking began “commercial-type” cooking for the home with its stainless steel open burner design. These burners are like those used in commercial kitchens. The open burner provides superior performance from a high searing heat all the way down to a gentle simmer. Each open burner breaks down so the grates, burner bowls, and grate supports can be taken to the sink and soaked as needed.
Viking sealed burner ranges provide the same superior performance of the open burner ranges, but the cleaning process is different. The sealed burner ranges have an exclusive one-piece tooled and porcelainized top that contains any spillovers. Grates can be removed for soaking as needed and the rest of the cooking surface is easily wiped out for easy clean-up.
What is the highest BTU rating for a Viking gas burner?
The Viking 23,000 BTU burner is one of the highest in the industry.
Can ranges be converted to LP gas?
Yes, all ranges may be ordered for Natural or LP gas. Natural gas ranges may be field converted to LP with a standard regulator. If field conversion is needed for a natural gas range, the optional LP Kit should be ordered. LP ranges however, may not be field converted at this time.
How much spillover is the gas cooktop capable of holding?
The Professional cooktop is able to hold up to 4¿ cups per section and the Viking Line continuous grate cooktop holds 6 cups per section.
Which Viking Oven should I buy, electric or gas?
This is strictly a personal preference and the type of cooking commonly performed should be taken into consideration. Viking gas ovens, with the Gourmet-Glo™ Infrared Broiler, are great if broiling and single rack baking is mostly used. An electric oven, with the patented Vari-Speed Dual Flow™ convection system, is perfect for multiple-rack baking. It is important to research both types of ovens in order to decide on which type fits they type of cooking most desirable to the individual.
How hot does the oven get during self-clean and how long does the cycle last?
Temperatures reach between 850 to 900° F in order to vaporize food particles and turn them into ash. The self-clean feature generally lasts 3 to 3½ hours depending on the model with an additional 30 minutes of cool down period required.
Is the outside of the oven door safe to touch during self-clean?
Yes. All Viking ovens are certified safe by the CSA certification agency which stipulates they do not reach "unsafe" temperatures on the outside.
What is the preheat time for Viking gas and electric ovens?
The Viking Rapid Ready™ Preheat System is engineered so that the oven is brought to the desired set temperature in a manner which will provide the optimum cooking environment based on the selected cooking mode in the shortest possible time.
Viking electric range ovens have bake without the need to pre-heat the oven. Please see the use/care manual for instructions.
What cookware is suitable for induction?
All Viking cookware is designed to perform with induction. Stainless steel, enamel and cast iron are usually induction friendly, while copper, glass, and aluminum are not.
How does induction work?
Induction cooking utilizes magnetic energy. Induction elements generate a magnetic field, which reacts with the iron in the base of the cookware, instantly transforming the pan into the heat source. The energy transfer stops just as quickly when the cookware is removed, leaving the cooktop surface cooler to the touch than traditional electric cooktops.